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How It Works

Create Your Free Account

Click the "GET STARTED" button on the Home page. You will be asked to specify your Conference ID and Host PIN. No additional information is required. If you leave either or both fields blank, they will be automatically created for you. Your conference bridge will be instantly created.

Print the confirmation page containing your personal Conference ID and Host PIN, or press the "Email My Info" button to have the information emailed to you.

 

About Conference Hosts

Your Host PIN provides you with access to the Online Conference Manager, along with access to special features during conference calls. You may not need to access these features, nor are you required to use the Online Conference Manager. These are simply productivity tools that many people find valuable in managing conference calls.

Follow the instructions below to log into your conference bridge as a Host. The presence of a Host is generally not required for a conference call. (The exception is if the default Conference Start setting requires the presence of a Host to begin the conference.)

 

Starting a Conference Call

Join Conference as Participant

  1. Dial 1-774-220-4000  (You may be assigned a different dial-in number when you enroll.)
  2. When prompted, enter the Conference ID, followed by the pound sign (#).
  3. Depending on the feature settings, you may be asked to record your name. Otherwise, you will either be immediately placed into the live conference, or placed on hold pending the start of the conference.

Join Conference as Host

  1. Dial 1-774-220-4000  (You may be assigned a different dial-in number when you enroll.)
  2. When prompted, enter the Conference ID, followed by the star key (*).
  3. When prompted, enter your 4-digit Host PIN.
  4. Depending on the feature settings, you may be asked to record your name. Otherwise, you will either be immediately placed into the live conference, or placed on hold pending the start of the conference.
  5. If the Conference Start setting is set to "when Host confirms", you must press *3 (star-three) to begin the conference.
 

During the Conference Call

Hosts and participants can access several features during live conference calls by using a telephone keypad. In the table below, the black keys are accessible by both hosts and participants. The other features can only be accessed by hosts (i.e., parties who enter the Host PIN when joining the conference).

Keypad Commands

Plays menu of Keypad Commands

Record the conference (toggle on/off)

Lock out new entrants (toggle on/off)

Start conference (in "host confirms" mode)

Promote to Host (after conference start)

Switch to Presentation Mode

Switch to Conversation Mode

Switch to Question & Answer Mode

Switch to Private Host Mode

Raise your hand (see User Guide)

Mute yourself (toggle on/off)

Play entry chime on caller arrival

Announce name on caller arrival

No notification on caller arrival

Play exit chime on caller exit

Announce name on caller exit

No notification on caller exit

Terminate the conference

Private roll call of participants

Mute music-on-hold (toggle on/off)

 

After the Conference Call

Your conference call will be automatically terminated when the last caller hangs up, unless the call is ended by a Host who presses *91 (star-nine-one) to immediately terminate the conference.

You may log into the Online Conference Manager to view a summary report of the call (lists the participants and other details of the call) and access a recording of the conference, if one was created.

You may receive a free email report listing the conference participants. To receive the email report, log into your account and click on the Edit Settings button in the left panel. Type your email address into the box labeled Notification List and click on the Save Changes button at the bottom.