Default Feature Settings

This page describes the settings that can be modified by conference Hosts via the Settings tab in the Host Control Panel.

Every conference call begins with the default features settings associated with that particular conference bridge, regardless of any setting changes that may have been made during the prior live conference call. You may change the default settings at any time by selecting the Settings tab in the Host Control Panel. Any changes to the default settings will take effect with the next conference call, and will not affect a live conference in progress. You can temporarily modify most of these settings during a conference call using a Host Keypad Command or via the Live Conference tab in the Host Control Panel.

Modify Caller Status

The options for each setting are described below – the system default setting is * highlighted *.


PIN

4-digit numeric code used for login to the Host Control Panel and to designate a conference participant as a conference host. To join a conference call as a host, enter the Conference ID followed by the star key * (instead of the pound key #). You will then be prompted to enter this 4-digit Host PIN. If you are already entered into the conference as a non-host, you can promote yourself to host by entering *3. You will then be prompted to enter the Host PIN. Hosts can control your conferences with Host Keypad Commands.

Conference Mode

Controls the speaking privileges of the participants.

Setting Description
* Conversation * All participants are un-muted.
Presentation Non-hosts are muted and cannot un-mute themselves.
Question & Answer Non-hosts start muted – can un-mute themselves by pressing *6
Hosts Only Non-hosts are placed on hold – hosts engage in private conversation.

Conference Start

Specifies when the conference will begin. Prior to the conference start, participants are placed on hold.

Setting Description
* When 2nd caller joins * No host required. Conference begins when 2nd caller arrives.
When host joins Non-hosts placed on hold until first host arrives.
When host confirms All callers remain on hold until a host begins the conference by pressing *3

Conference End

This setting only applies if a host participates in the conference. If no participant was designated as a host during the conference, the conference will continue until the last party leaves.

Setting Description
* When last caller leaves *  
1 minute after host leaves Timer begins when last host departs.
5 minutes after host leaves  
15 minutes after host leaves  
30 minutes after host leaves  

Entry Notice

You can specify audible alerts when participants join or leave your conferences.

Setting Description
* Chime * Entry chime plays when new caller arrives.
Name “John Doe just joined the conference.”
None No audible alert when new caller arrives.

Exit Notice

Setting Description
* Chime * Exit chime plays when a caller departs.
Name “John Doe just left the conference.”
None No audible alert when a caller departs.

Record Conferences

You may record all your conferences by default with this setting.

Setting Description
Yes All calls are automatically recorded – host can press *1 to stop recording.
* No * Calls are not automatically recorded – host can press *1 to start recording.

Prompt Callers for Name

You must also specify the Name option for Entry and/or Exit Notice to play the recorded name into the conference. Alternatively, you can use the Host Control Panel to play the recorded name privately on your computer.

Setting Description
Yes Callers are prompted to record their names upon arrival.
* No * No prompt for recorded name.

Announce Caller Count

Hosts will always hear a count of callers when joining the conference. This setting determines whether non-hosts will also hear that announcement.

Setting Description
Yes Upon arrival, non-hosts are told how many callers are already in the conference.
* No * Only hosts hear the number of callers that are already in the conference.

Music on Hold

Note that any caller can turn off music-on-hold by pressing ** on the keypad.

Setting Description
* Yes * Music plays while callers on hold – press ** to turn off.
No Silence while callers are on hold.

Participant Access (Host Control Panel setting)

You may use the Caller List entries in the Host Control Panel to block specific callers. Alternatively, you can use this setting to block all callers whose phone numbers are not included in the Caller List.

Setting Description
* Allow all participants * You may block specific callers via the Caller List.
Only allow participants in Caller List Only callers whose phone numbers are included in the Caller List will be allowed – others will be blocked.

Time Zone

This setting applies to the Start and End times displayed in the History & Recordings tab and post-conference email reports.

Enable Reports

Select Yes if you want post-conference email reports sent to the addresses in the Notification List below.

Notification List

This is a list of email addresses to receive post-conference email reports, listing the conference participants and including a link to download the conference (if any part of the conference was recorded). Separate the addresses with commas if you enter multiple addresses. Note that this list is NOT to invite others to join your conference calls; it is intended only for the distribution of post-conference email reports.